Tourist police: assisting foreign visitors in incidents and emergencies

In an incident involving a foreign tourist, every minute of misunderstanding costs. The report must reflect what the person actually said.

The most common situations

Lost or stolen passports, stolen luggage, a child separated in a tourist area, road accidents, beach safety guidance and referral to a consulate.

Assistance without swapping devices

An officer does not hand their phone to a member of the public, and a distressed visitor does not want to hand over theirs. With a QR code each person speaks into their own device and hears the translation, keeping distance and procedure intact.

A faithful record

Speaking is faster and more precise than typing into a translator. The account is given by voice in the visitor's language and reaches the officer translated, reducing the risk of an inaccurate record.

Who it is for

Tourist police stations, city guards, beach and old-town support posts, civil defence, fire services and public information desks.

Available languages: pt-BR, en, es, fr, de, it, ja

Frequently asked questions

I lost my passport and don't speak the local language. How do I file a report?
At the support post, scan the TouristTalk QR code, choose your language and describe what happened by speaking. The officer hears it in the local language and replies translated.
Does it replace an official interpreter?
No. It is a tool for immediate face-to-face communication; acts that legally require a sworn interpreter still follow the applicable rules.
Does the visitor need to register?
No. They scan and talk, with no app install and no sign-up.

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